Shipping policy
Shipping Policy
Thank you for shopping with Remnant Standard.
Every item is made to order especially for you. Because of this, production begins after your order has been placed.
Processing Time
Orders are typically processed and fulfilled within 2–5 business days before shipping. During holidays or periods of high demand, fulfillment times may be longer.
Shipping Times
Once your order has shipped, estimated delivery times are:
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United States: 3–7 business days
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International: 7–21 business days (varies by destination)
Please note that these are estimates and are not guaranteed.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information so you can monitor your shipment.
Incorrect Shipping Information
Customers are responsible for providing an accurate shipping address at checkout. Remnant Standard is not responsible for orders shipped to an incorrect address provided by the customer.
If you notice an error in your shipping information, please contact us immediately at remnantstandard@gmail.com. If your order has not yet entered production, we will do our best to update it.
Lost or Delayed Packages
If your package appears to be lost or significantly delayed, please contact us at remnantstandard@gmail.com. We will work with our fulfillment partner and the shipping carrier to help resolve the issue.
Customs and Import Fees
International customers are responsible for any customs duties, taxes, or import fees required by their country.
Questions
If you have any questions regarding shipping, please contact us at: